Make each customer worth more.
Growth does not always mean more customers. We find the revenue already sitting inside the relationships you have.
Free Business Scorecard →Where does the cheapest new revenue in a business actually come from?
The cheapest revenue in any business comes from customers who already trust you. Del Val Investment Group looks at what you sell, what you charge, what you never offer again, and who quietly stops buying. Then we build the follow-up and reporting that turns a one-time buyer into a repeat one.
Does this sound familiar?
- You have not raised prices in years and are not sure what the market would bear.
- Customers buy once and you never hear from them again.
- Nobody knows which customers are the profitable ones.
- There is no simple report showing revenue per customer over time.
What we can point to
- Manny designed project and portfolio dashboards that exposed resource constraints, budget issues, risks, milestones, and progress for faster decisions — delivered during his prior technology/MSP leadership career.
- Manny created a time-billing process and KPI dashboards at an MSP that increased project time-billing revenue — delivered during his prior technology/MSP leadership career.
Frequently asked questions
How do I get more revenue per customer?
Three levers, in order of speed: charge correctly for what you already deliver, offer the next thing at the right moment, and stop losing quiet customers you never noticed leaving. Most owners reach for a new product first, which is the slowest of the three.
How do I know which customers are actually profitable?
You need revenue and delivery cost on the same report. Most small businesses have the first and not the second, so the most demanding customers look like the best ones. Putting both in one view usually changes who an owner wants more of.
Is this just an upsell script?
No. A script on top of a broken delivery process makes churn worse. We look at what you actually deliver, what it costs, and where the relationship breaks down, then fix that before adding any selling motion.
Not sure this is your biggest problem?
Score all three in about 2 minutes and find out which one is costing you most.
Free Business Scorecard →