Home services businesses lose jobs to the phone, not the price.
For HVAC, trades, and contractors: stop losing jobs to slow callbacks, and stop guessing which jobs make money.
Free Business Scorecard →Why do home service businesses lose jobs to the phone instead of the price?
In home services the fastest callback usually wins the job. Del Val Investment Group looks at how calls, forms, and messages get answered when you are on a roof or under a sink, and fixes the gap. Then we make sure you know which jobs actually made money.
Does this sound familiar?
- Calls go to voicemail while you are on a job.
- Quotes go out and nobody chases them.
- You do not know which job types are actually profitable.
- Scheduling lives on a whiteboard and a phone.
We have not done this one yet
We do not have a home & local services client to point to yet. The operating problems here are the same ones we have solved in other industries, and we would rather say that plainly than invent a case study.
Frequently asked questions
How do I stop missing calls when I am on a job?
You do not answer more calls. You make sure every missed one gets a fast automatic reply and lands somewhere that gets worked. A text back within a minute holds most jobs long enough for you to call at the end of the day.
How do I know which jobs make money?
Put job revenue and job cost, including drive time and callbacks, on the same report. Most owners discover one job type they have been running at a loss for years.
Do you have home services clients?
Not yet. Our client work has been in real estate, healthcare, and professional services. The operating problems here are the same ones we have solved elsewhere, and we would rather tell you that plainly than invent a case study.
Not sure this is your biggest problem?
Score all three in about 2 minutes and find out which one is costing you most.
Free Business Scorecard →