Get more customers. Make each one worth more. Spend less to serve them.
Del Val Investment Group finds the biggest leaks in your business and fixes them — better process first, technology only where it pays.
Three places to find more profit.
Most businesses only ever work on the first one. The other two are usually cheaper and faster.
Get More Customers
- Enquiries come in and nobody follows up the same day.
- You do not know which marketing actually produced a customer.
Make Each Customer Worth More
- You have not raised prices in years and are not sure what the market would bear.
- Customers buy once and you never hear from them again.
Spend Less to Serve Them
- The same information gets typed into more than one system.
- One person is the only one who knows how something works.
One concrete example from the third pillar, spending less to serve customers: Underwriting a multifamily deal typically takes 10 to 40 hours depending on the deal. MFDA Pro reduces that to 2 to 4 hours — an 80% to 90% reduction in underwriting time.
What this looks like when it works
14 → 10 weeks
Enterprise client onboarding
Citrix Managed Services, 2019–2022
28%
Faster time to revenue
Citrix Managed Services
2–4 hrs
Multifamily underwriting, from 10–40
MFDA Pro
2013
Citrix Innovation Award, Cerner EMR project
Miami Children's Hospital team, 2010–2012
We find what's really holding a business back, tell the owner the truth about it, and fix it with the smallest change that works.
Truth
We keep a written registry of every claim on this site. If a statement has no evidence behind it, an automated test blocks the site from publishing it. Our own marketing has to pass a fact check before it ships.
Trust
Our longest healthcare client relationship has run for more than three decades. Clients stay because the work holds up, not because they are locked in.
Transparency
Our prices and payment terms are published on this site. You know what a project costs and how it is billed before you ever speak to us.
Teamwork
Vendor-neutral by default. If a spreadsheet or a tool is already working, it stays. We work with your team and your systems instead of replacing them to make a bigger invoice.
Traction
Fixed scope, fixed price, defined milestones, measured results. Every engagement ends with something that works, and a number you can check.
Companies we’ve worked with
Selected organizations we’ve supported through websites, systems, automation, and practical technology work.
Where this experience comes from
Work delivered during Manny's technology career, before Del Val Investment Group. The employer is named in every case.
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Miami Children's Hospital
2010–2012
Technology team member
From 2010 to 2012, Manny was part of the team at Miami Children's Hospital that implemented Cerner Electronic Medical Records.
The Cerner implementation at Miami Children's Hospital received the Citrix Innovation Award in 2013.
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Forthright Technology Partners
2012–2018
Virtualization and network engineer
From 2012 to 2018, at Forthright Technology Partners, Manny delivered Citrix virtualization and enterprise networking for large organizations.
Accounts served while at Forthright Technology Partners: Royal Caribbean, Assurant, Miami Marlins, City of Homestead.
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Citrix Managed Services
2019–2022
Onboarding Manager
From 2019 to 2022, at Citrix Managed Services, Manny ran onboarding for enterprise clients and rebuilt the process end to end.
At Citrix Managed Services, onboarding went from 14 weeks to 10 — a 28% gain that pulled revenue forward on every account.
Remote-first since before it had a name
Manny has been building remote-work systems since Citrix MetaFrame 1.8, through every Citrix generation to the current release, and has delivered secure remote access for small businesses using VPN, Microsoft Remote Desktop Services, and cloud platforms. Remote-first is not a recent adaptation here. It is how this work has always been done.
- Citrix MetaFrame
- XenApp and XenDesktop
- NetScaler
- VPN and Microsoft Remote Desktop Services
- Cloud platforms
How working together is priced
Education
AI Education & Configuration Review
A live working session. We set up your tools, train your team, and leave you a written summary of what was configured and what to do next.
$200/hr · $500 per 4-hour block
Assessment
Audit Lite
A current-state map of one workflow, the findings, and a prioritized plan you can act on with your own team. The fee credits toward an implementation.
$1,000
Assessment
Full Audit
An operations audit, a written proposal, and a roadmap covering how you win customers, what each one is worth, and what it costs to serve them. The fee credits toward an implementation.
$3,500
Project
Implementation
Fixed scope, priced before work begins. Automation, dashboards, integrations, or software — whatever the audit showed was worth doing.
$2,500 – $10,000
Retainer
Retainer
Monitoring, fixes, and a monthly improvement cycle. Priced by complexity and volume.
$2,500 – $5,000 / month
What clients say
Perspectives from operators and businesses we’ve supported.
“MedPlus has been using Del Val Investment Group since 1995 to consult, provide services, and advise us on all our technology needs. They are honest, skilled, customer-focused, and price-conscious — which for a small business like ours is rare to find.”
“Manny does a marvelous job explaining how the technology can help our business — their MFDA tool is a game changer for multifamily real estate.”
“These guys do great work and Manny is awesome — their help has really reduced our time to value.”
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Find out which pillar is costing you the most.
About 2 minutes, no sign-up, and a plan for the leak that matters most right now.